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Contributor I
Jun 1, 2024 12:51 AM UTC
Question

wifi

Why is there no network to connect to in Sonos app?! I’ve done everything to get my system back up and running. I’ve followed all the Sonos help topics and it’s garbage! Please help

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4 replies

UKMedia
Jun 1, 2024 5:22 AM UTC

We can’t help much if you don’t tell us what Sonos devices you have (Update your profile would be best) and what wifi setup you have.

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Remember: Sometimes Red Wine helps :)
Stanley_4
Grand Maestro
Jun 1, 2024 6:31 PM UTC

The network settings are missing in the current app.

Go back and use the old SSID and password in your router and Sonos should find it.

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DustybeanAuthor
Contributor I
Jun 3, 2024 3:01 AM UTC

Unfortunately that router is toast. So I guess I’m screwed until they fix the app. Thanks for your help

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Stanley_4
Grand Maestro
Jun 3, 2024 4:49 AM UTC

You didn’t write down the old SSID and password anywhere?

If you can find a copy of it anywhere it is very easy to change the one in the new router to the old SSID/password.

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