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Avid Contributor I
June 5, 2023
Answered

Why do I have to press play after selecting station?

My SONOS app used to start playback immediately after I selected a favorite station, but a few months ago, I started getting a page with a description of the station where I now have to press “play” to start the music. Why is this? It was so much better when I didn’t need to press a second time. SONOS seems to keep adding impediments to simple use of their app.

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Corry P
Corry PAnswer
Sonos Staff
June 6, 2023

Hi @Dean_25 

Thanks for your post!

I wasn’t aware of this change - I guess it’s been a while since I played any radio! As a result, I can’t give you a specific reason as to why this change was made.

Thank you, though. All feedback - good and bad - is important to us, and we like to hear what our customers think!

I did test and noticed that once a station has been added to My Sonos, you no longer see the info screen prior to playback and it therefore only takes one press to play.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

1 reply

Corry P
Corry PAnswer
Sonos Staff
June 6, 2023

Hi @Dean_25 

Thanks for your post!

I wasn’t aware of this change - I guess it’s been a while since I played any radio! As a result, I can’t give you a specific reason as to why this change was made.

Thank you, though. All feedback - good and bad - is important to us, and we like to hear what our customers think!

I did test and noticed that once a station has been added to My Sonos, you no longer see the info screen prior to playback and it therefore only takes one press to play.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein