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Contributor I
Jun 13, 2024 11:12 AM UTC
Question

why can't change radio stations when using the Sonos App

when i am listening to the radio and want to change to another station. The Sonos App appears to go through the motions of changing stations. the Logo of the New stations comes up.. But it is still the old station playing. The only way I have found to change radio stations is to first play some music on Spotify and then you can change to another Radio Station

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13 replies

MoPac
Headliner III
Sep 16, 2024 4:35 PM UTC

 Within Sonos Radio I just stared the Concert Hall station then was able to switch seamlessly to the Smooth Jazz station.  Not sure if the stations you choose make a difference.  This switch test was done with the 80.x app on iPhone 15.

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Lyricist I
Oct 16, 2024 6:16 AM UTC

I had the same problem and contacted support. 

I think it was a guess, but restarting (remove and reconnect power) of all my connected speakers removed the problem, for now.

I didn't restart my playbase for almost 2 years, maybe this caused it. 

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Lyricist I
Oct 24, 2024 5:21 AM UTC

Too bad, the problem is back after some more days

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