Skip to main content
Contributor I
Jun 30, 2024 7:32 PM UTC
Question

Why am I hearing Ads when using Sonos

When listening to Pandora on Sonos I hear Ad after Ad, (Kroger, mattress, cars etc).  When I listen to Pandora without Sonos I do not hear any ads.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

12 replies

Corry P
Sonos Staff
Jul 1, 2024 2:29 PM UTC

Hi @Skauf

Welcome to the Sonos Community!

We do not insert ads into the streams of other music providers. Period.

I hope this helps. 

Translate
"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
CarolGAuthor
Contributor I
Jul 1, 2024 4:22 PM UTC

Thanks everyone for your thoughts and comments.  I have worked with Pandora extensively to understand why I hear ads when I have a premium subscription.  Sonos also said that they don’t insert ads.  What Sonos suggested was I delete Pandora from Sonos and re-install Pandora.  This may have worked.  Time will tell.

Translate