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unahppyowner
Enthusiast II
May 7, 2024 11:44 PM UTC

Who would possibly by Headphones from this Company after today???

Can you imagine spending beaucoup bucks on any other Sonos product, especially headphones after the total and complete disrespect shown to its customers? Sony, Bose B & W, Apple. And you are going to buy a product that may occasionally need software updates from this gang?

TOTAL AND COMPLETE DISRESPECT TO ITS CUSTOMER BASE. 

To get loyalty you must give loyalty. Something for the Sonos gang to think about!

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    1 reply

    Corry P
    Corry P
    Sonos Staff
    May 8, 2024 3:32 PM UTC

    Hi @unahppyowner 

    While I cannot comment on future products, I can thank you for your feedback - I assure you that it will reach the respective teams.

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    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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