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Trending Lyricist I
Jun 12, 2023 5:38 AM UTC

wheres my music

Came back from 3 weeks away, turned on sonos roam, opened sonos app on phone and no option to play stored  music on my device. Radio only option! 

Where's my downloaded music gone???

Why has the icon to access it disappeared from the app???

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32 replies

buzz
Grand Maestro
Jun 12, 2023 5:41 AM UTC

Is this an Android phone?

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Trending Lyricist I
Jun 12, 2023 5:43 AM UTC

Yes

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Senior Virtuoso
Jun 12, 2023 7:00 AM UTC

It seems that Google have removed a feature in Android phones that Sonos can no longer exploit. This means no more “on my phone” feature, though alternatives have been offered in other threads on the forum. 

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Senior Virtuoso
Jun 12, 2023 7:03 AM UTC

Explanation here: 

It’s a lengthy thread, but there are alternative solutions listed in posts there. 

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Trending Lyricist I
Jun 12, 2023 8:55 AM UTC

Thank you. At least I understand WHY. Really annoying.  And am no way techy enough to be able to find alternatives, etc.

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Airgetlam
Jun 12, 2023 5:01 PM UTC

Most of those solutions don’t require a ton of ‘techiness’, to coin a word. And don’t sell yourself short.

Lots of us went through this process four years ago when Apple removed this functionality from iOS. 

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Bruce
Trending Lyricist I
Jun 12, 2023 5:12 PM UTC

Thanks!

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Senior Virtuoso
Jun 12, 2023 5:22 PM UTC

Give it a try, @Copplestone If you have trouble, ask for help. 

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Enthusiast I
Jun 12, 2023 10:54 PM UTC

I won’t be posting anything on other posts than mine, but what a lack of respect for the cusstommers to take away helpful  features like playing the music from our phones, don’t even come out that Airplay will go away on Sonos because that’s why I invested too much money on my Roam. 
In a few words, Sonos is giving us nothing but unreliability. too bad         

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La discapacidad visual no es ningún impedimento, a disfrutar Bros
Ken_Griffiths
Jun 12, 2023 11:28 PM UTC

I won’t be posting anything on other posts than mine, but what a lack of respect for the cusstommers to take away helpful  features like playing the music from our phones, don’t even come out that Airplay will go away on Sonos because that’s why I invested too much money on my Roam. 
In a few words, Sonos is giving us nothing but unreliability. too bad         

Apple withdrew ‘On this device’ playback of stored tracks 3 years ago due to security concerns around the device access method and there was nothing Sonos could do about that and most users opted to use ‘Airplay’ and ‘Direct Control’ (Sonos Music API interface) as an alternative playback method - Now it appears it’s a case that Google are following in Apples footsteps and it’s probably for the same security reasons that they are doing this.

Anyhow there are many other methods to play our own tracks on Sonos - so it’s not a huge issue, just inconvenient for a few users who will need to switch their method of library access. At least Sonos have covered many of the available playback alternatives in their recent announcement. It’s just a case of choosing one or more of the mentioned options for playback and moving forward with the technology.

At least any potential security issues will now be set aside and of course none of these things are anything that Sonos has done - this is all down to Google. I’m just surprised it’s taken Google so long to do what Apple did 3 years ago.

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