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Frank77
Contributor I
May 9, 2024
Question

Where is the Alarm and sleep timer?

  • May 9, 2024
  • 95 replies
  • 5888 views

The alarms and sleep timer are gone in the new app? Did sonos really destroy such essential features or is this a bug? 

I really hope they didnt just go "fork the paying user" on us here, a ton of us use and rely on those every single day. Gonna look for a money back option here

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    rabbell
    Lyricist I
    May 10, 2024

    I have an alarm now going off at 7am this morning cause I can’t update/edit or delete the alarm cause the functionality that was there yesterday, has now been removed from the app

    bravo developers, bravo (insert slow clap)

      Graham_20
      Trending Lyricist I
      May 10, 2024

      We also got caught out by this update, however as a workaround you can still change timers and alarms in a PC app.

      pete8314
      Contributor I
      May 10, 2024

      From the help pages….so all you need to do when you wake in the middle of the night is go get your computer to set a sleep alarm, that’s totally fine, right?!

       

        CaptainB_UK
        Lyricist II
        May 10, 2024

        Apparently the alarm and snooze functions will be restored on subsequent updates; alarm function will be first to reappear…

        HRearden
        Lyricist I
        May 10, 2024

        There is a decent workaround for the sleep timer, if you DO NOT have an “SL” speaker. Just say “Hey Sonos, turn music off in (fill in the blank) minutes.” Works great. Too bad that the technical support people do not know there product well enough to suggest this to everyone that has posted this problem.

          Sauntcht
          Lyricist I
          May 10, 2024

          Really terrible that they’re making paying customers beta test their incomplete app. Seems like their UI team is just designing for the sake of designing. Missing the alarm in a release like this totally inexcusable and whoever rushed this out the door should be fired. 

            CaptainB_UK
            Lyricist II
            May 10, 2024

            Is anyone experiencing latency/lag on volume control etc?  This is also of concern…

              TigersJ
              Lyricist III
              May 10, 2024

              Title: "Disappointing Update: Alarm Management Moved to Website"

              I recently noticed that the app underwent a significant overhaul, boasting a fresh new look and some promising features. However, I was left scratching my head when I discovered that alarm management, once conveniently handled within the app, has now been inexplicably shifted to the website.

              As a user who relied heavily on the app for its seamless alarm customization, I find this change utterly baffling. The app was intuitive and user-friendly, allowing me to effortlessly set and adjust alarms with just a few taps. Now, having to navigate to the website feels like a step backward in terms of convenience and accessibility.

              While I appreciate the efforts to modernize the app, this particular decision to remove alarm functionality feels like a misstep. I hope the developers reconsider and reintegrate this essential feature back into the app, restoring the ease and efficiency that initially drew users like myself to it. Until then, I can't help but feel disappointed by this update.

              I can’t find where to manage in the web app. I’m going through the Sonos website to the Web App. 

                Izzykirt
                Lyricist I
                May 10, 2024

                The alarms and sleep timer are gone in the new app? Did sonos really destroy such essential features or is this a bug? 

                I really hope they didnt just go "fork the paying user" on us here, a ton of us use and rely on those every single day. Gonna look for a money back option here

                Seriously, WHY!  I used it all the time

                  Cybervlad750
                  Contributor I
                  May 10, 2024

                  As Sonos obviously has a way to track how people use their products, they can see that many rely on daily alarms for their morning routine. Releasing an app update that doesn't include that functionality is baffling. 

                  Sonos, this is serious, maybe it's time to eat some humble pie and let people revert to an old app until you fix this (I did via an APK download, but most people wouldn't want to deal with that).

                  Very disappointing Sonos. 

                  Loyal customer since 2008

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