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beynym
World-Class Superstar
July 25, 2023

Where are my playlists?

  • July 25, 2023
  • 13 replies
  • 1296 views

Just updated to 15.6 on S2. The playlists on my iPhone are gone, the Desktop controller still displays them. What's up, Sonos?

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13 replies

beynymAuthor
World-Class Superstar
July 25, 2023

Ignore previous message. They just reappeared. I'm happy, but startled...

bockersjv
bockersjv
Local Superstar
July 25, 2023

Happens all the time for me on iOS devices. Been doing so for years. Sometimes i have to dig out an Android device to get them. 

    beynymAuthor
    World-Class Superstar
    July 25, 2023

    Happens all the time for me on iOS devices. Been doing so for years.

    Didn't happen to me previously. Makes one wonder as to why this is happening.

    controlav
    controlav
    Lead Maestro
    July 26, 2023

    Happens all the time for me on iOS devices. Been doing so for years.

    Didn't happen to me previously. Makes one wonder as to why this is happening.

    Playlists vanishing (temporarily) from the iOS app is a long-standing bug.

    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
      beynymAuthor
      World-Class Superstar
      July 26, 2023

      Playlists vanishing (temporarily) from the iOS app is a long-standing bug.

      Thanks, I didn't know that.

      sjw
      Local Superstar
      July 26, 2023

      Spooky, they all disappeared for me before on Android.  Ended up doubting myself where they should be as My Sonos wasn't showing them (still don't know why Spotify appears twice (Playlist and Your Playlists)).  Forced restart didnt do anything. Tried a little while later and they were back.  Strangely, looking now and they've gone again.

      Airgetlam
      Airgetlam
      July 26, 2023

      That certainly suggests some sort of interruption between your controller and the speakers, that is failing when the request is sent for the playlist. I’m assuming you’ve set up reserved IP addresses, so it’s unlikely to be a duplicate IP address issue, but have you checked the wifi interference FAQ? Or sent in a diagnostic to Sonos and called in to have them read it?

      Bruce
      mitchellhobb
      Lyricist I
      July 26, 2023

      If you are referring to playlists on a particular platform or service, such as music playlists on a streaming service like Spotify or Apple Music, you would need to access them through the respective platform's app or website. Log in to your account on the platform, and you should be able to find and manage your playlists there.

      If you are referring to playlists stored locally on your device, they would typically be found within the music player app or software you are using. Depending on your device and operating system, you may find them under a "Playlists" or "Library" section within the app.

      If you have any specific questions or need assistance with finding your playlists on a particular platform or device, feel free to provide more details, and I'll do my best to help!

       

       

       

      controlav
      controlav
      Lead Maestro
      July 26, 2023

      That certainly suggests some sort of interruption between your controller and the speakers, that is failing when the request is sent for the playlist. I’m assuming you’ve set up reserved IP addresses, so it’s unlikely to be a duplicate IP address issue, but have you checked the wifi interference FAQ? Or sent in a diagnostic to Sonos and called in to have them read it?

      Its got nothing to do with that, just an iOS app bug, specific to playlists for some reason.

      Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
      Airgetlam
      Airgetlam
      July 26, 2023

      Does that bug include them not appearing, then appearing, and not appearing again? I though it was only parts one and two, but not three? 

      Bruce
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