When will Spotify actually work with Sonos?

Just ensure that your Sonos devices are not wired to any of the eero satellite hubs as it is recommended the wired products should only be linked directly back to the main router/hub. Keep the wired devices one metre away from any wireless AP’s too. My Son and his family had this issue and he signed out of ‘all devices, everywhere’ in his Spotify online account and removed/reauthorised Spotify and that seemed to sort it for them. Apparently having crossfade switched ‘off’ also assisted the track-skipping issues.

HTH

I also have a Spotify issue, my Sonos 1 stereo pair keep losing connection to Spotify when on wifi, but not if one of the speakers is wired.

However, wifi works fine on every other service, BBC Sounds, Calm radio, Amazon radioo. What is different about Spotify?

https://status.sonos.com

I have this Spotify sonos issue. I moved from you tube to Spotify a few years ago because Spotify functionality was better with sonos. What the actual is going on because there's definitely a problem. Skipping songs, going silent. It's not a home network issue .. Mixcloud works fine. 

For some users there is a current issue with Spotify and crossfade. For the moment, don’t enable crossfade in the SONOS controller App when playing Spotify.

Tx @buzz .. crossfade is off.. Iv noticed Spotify plays via phone with no issues. Once Spotify is activated via Sonos app.. issues. Intermittent.. skipping or silence when a song plays... There has been a good few people experiencing this same thing for 4yrs . . Surely Sonos or Spotify knows what is going on?

For the majority of people it’s been the case that having crossfade ‘enabled’ which has caused the issue, for some others it’s been a bandwidth, or wireless interference, issue. If it’s not crossfade, I would start with WiFi interference next and just ensure the Sonos speakers are running on a non-overlapping 2.4Ghz WiFi channel (1, 6 or 11) only. Set the channel-width to 20Mhz, rather that the default of 20/40 and if there are any wired Sonos products, then move them 1m away from from any WiFi access point. If using SonosNet, select a channel in the Sonos App that is different to the router channel mentioned above… see if those few things will quickly solve the problem for you. Try different wireless channels and just see if it helps.

I’m just using the Spotify ‘free’ version in the S2 App and it plays without any issues here, but thats when not using crossfade.

@Ken_Griffiths thanks. I am on sonosnet. Changed to 20Mhz.

All channels show usage . I assume you want me to switch to strongest signal? They seem pretty much the same.

Am i understanding you correctly?

There are three ‘non-overlapping’ 2.4Ghz WiFi channels to ideally select for your router WiFi and so if you select say channel 6 (with a 20Mhz channel-width) on the router, then set the SonosNet channel in the Sonos App to either 1 or 11.

If no joy with that channel 6, then try a different router channel, such as 11 and try SonosNet on either channel 1 or 6 etc.

As you’re using SonosNet what is Important too, is to ensure the Sonos product that you have wired direct to your router, that initiates your SonosNet signal to your other products, ideally needs to be set well away from your router, so ensure it’s at least one metre away, to reduce interference from the router.

Iv been a sonos user for Long years now. The sonos forum.. these members here are probably the best client experience iv had other than amazon customer service. 

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 I just realised my router is close to the router. I need to move it or test non sonosnet performance too.