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Renowned Enthusiast I
Jun 20, 2024 3:14 PM UTC
Answered

When will Sonos Playlist be back?

Can you let us know when Sonos Playlist will be available in the new app?

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Hemal45Answer
Lyricist I
Jun 20, 2024 3:23 PM UTC

They should at least give us the old app which is working and fix the new one.  
 

like they say why change something that is already working.  

49 replies

PschwenkAuthor
Renowned Enthusiast I
Jul 29, 2024 6:02 PM UTC

My ‘Sonos playlists’ do not display at all in the new app on my ipad. I can only see them and access them using a 3rd party app (Phonos+). Do others have Sonos playlists displayed in the new app? I definitely do not; and Sonos support never has been able to remedy that.

Creating new Sonos playlists and/or editing existing Sonos playlists would be icing on the cake in my universe. I don’t have Sonos playlists in the new app at all, other than via a solution found outside the tools Sonos provides.

Nope.  They ‘fell short’ in regard to Sonos Playlists in the new app and have not communicated any schedule for putting them back.  I’m using third party app as well.  We may never see Sonos Playlists again the new app.  So Sad.

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jgatie
Jul 29, 2024 6:37 PM UTC

Nope.  They ‘fell short’ in regard to Sonos Playlists in the new app and have not communicated any schedule for putting them back.  I’m using third party app as well.  We may never see Sonos Playlists again the new app.  So Sad.

 

https://support.sonos.com/en-us/article/the-new-sonos-app-and-future-feature-updates

September and October:

  • Restoring edit mode for Playlists and the Queue
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Enthusiast II
Jul 29, 2024 6:51 PM UTC

@jgatie: Yes, we’ve all seen that rather anodyne and somewhat obtuse reference to ‘Playlists.’ And as I and others have noted, it does not expressly refer to restoration of Sonos playlists that pre-existed the May 7 ‘ground up rebuild’ of the Sonos app. 

We all hope that you are correct, and that ‘restoring edit mode for Playlists and the Queue’ means what you believe it means. 

But given that Sonos has long ago depleted its reserves of consumer confidence and repeatedly failed to deliver as promised, I and many others would be much more comfortable (but still wary) if Sonos flat out said ‘your pre-existing Sonos playlists will be restored and you will be able to create, edit and save Sonos playlists in the Sonos app’ by such and such a date.

Unless you are an authorized speaking agent of Sonos, your personal assurance that is what the quoted ‘feature update’ means is itself a meaningless gesture.

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jgatie
Jul 29, 2024 7:17 PM UTC

@jgatie: Yes, we’ve all seen that rather anodyne and somewhat obtuse reference to ‘Playlists.’ And as I and others have noted, it does not expressly refer to restoration of Sonos playlists that pre-existed the May 7 ‘ground up rebuild’ of the Sonos app. 

We all hope that you are correct, and that ‘restoring edit mode for Playlists and the Queue’ means what you believe it means. 

But given that Sonos has long ago depleted its reserves of consumer confidence and repeatedly failed to deliver as promised, I and many others would be much more comfortable (but still wary) if Sonos flat out said ‘your pre-existing Sonos playlists will be restored and you will be able to create, edit and save Sonos playlists in the Sonos app’ by such and such a date.

Unless you are an authorized speaking agent of Sonos, your personal assurance that is what the quoted ‘feature update’ means is itself a meaningless gesture.

 

Whatever. 🙄

I posit to you that the word “edit” assumes being able to “create, edit, and save” both existing (you know they still exist, right???) and future playlists.  Stating Sonos would actually allow editing playlists without being able to create is a ridiculous level of caution in parsing that statement, and editing without being able to save is even more ridiculous.  There’s a line where caution turns into nothing but plain old FUD, and this is way across that line.

 

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MoPac
Headliner III
Jul 29, 2024 7:29 PM UTC

 I don’t know why, but I have all my Sonos playlists.  I don’t think the fact that I’m using a program on my Windows PC to back up those playlists has anything to do with the fact they show in my Sonos Favorites.  The reason I doubt that is because the backup program has several more Sonos playlists I chose not to keep in Sonos way before the new app was released.

 The backup program is SonoSaver.  It still works with the new app.  I added ( Restored ) one of those Sonos playlists that was not being used and it did show on the phone.  Of course I had to swipe out the app then open it to get that playlist to show.

  The Sonos playlist I restored is Demo shown in the screenshot.  The missing art happens when the first track(s) in the Sonos playlist are from my local library.

 

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PschwenkAuthor
Renowned Enthusiast I
Jul 29, 2024 8:51 PM UTC

 I don’t know why, but I have all my Sonos playlists.  I don’t think the fact that I’m using a program on my Windows PC to back up those playlists has anything to do with the fact they show in my Sonos Favorites.  The reason I doubt that is because the backup program has several more Sonos playlists I chose not to keep in Sonos way before the new app was released.

 The backup program is SonoSaver.  It still works with the new app.  I added ( Restored ) one of those Sonos playlists that was not being used and it did show on the phone.  Of course I had to swipe out the app then open it to get that playlist to show.

  The Sonos playlist I restored is Demo shown in the screenshot.  The missing art happens when the first track(s) in the Sonos playlist are from my local library.

 

That doesn’t show all your Sonos Playlists, just the ones you marked as ‘favorites’.  There is a limit to 30ish favorites.

I’m not sure how you got them to show as ‘Sonos Playlist’ as they only show as ‘Playlist’ on my sonos app.  Strange.

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MoPac
Headliner III
Jul 29, 2024 10:32 PM UTC

 Back in the Gold app days I created several playlists using the now missing Save option in the queue.  I never set any of them as Favorites.  I archived them all to my Windows PC using SonoSaver.  I deleted some off the apps because Sonos said I could not add any more tracks.  The ones I deleted are still archived in the PC.  The list of playlists shows as a separate row when I open Sonos Favorites.  When I did a Restore using SonoSaver the playlist Demo shown in the screenshot it was added to that row defined as Playlist under Sonos Favorites.

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Enthusiast II
Jul 29, 2024 10:36 PM UTC

Just for the record ain’t no Sonos playlists to be seen here. And the ‘recently added’ is frozen in time somewhere prior to the May 7 update.

As for jgatie, being told I can ‘edit playlists’ does not expressly denote what playlists I can access or ‘edit.’ I’m certainly hopeful that means the Sonos playlists I believed I had saved prior to May 7 will again be listed, accessible, playable and amenable to editing and re-saving in the Sonos app. Someday. However, I have no express covenant from Sonos that will occur. And having been told months ago that the new app would be ‘faster and easier to use’ and perform other wonderful feats of derring-do, forgive me if I remain skeptical of communications from Sonos, particularly ones that studiously avoid direct and specific statements concerning future app performance.

If you’re willing to put skin in the game and offer a personal guarantee, backed by a bond, I’m willing to listen. Otherwise, your word for it and a valid subway token will still be required to get me on the subway.

 

 

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jgatie
Jul 30, 2024 2:11 PM UTC

More ridiculous parsing.  The only playlists you have ever been able to edit using the Sonos app are Sonos playlists.  Imported playlists and individual service playlists could not be edited, unless you count loading them to a queue and saving them as a Sonos playlist, in which case they become Sonos playlists. 

As to the playlists still existing, numerous accounts have been posted stating that the Sonos playlists are still there on PC/Mac apps, and the old mobile apps.  So they didn’t go anywhere.  The current mobile app has many problems, one of which is the ability to properly display Sonos playlists.  

But hey, keep the FUD coming. 

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