when does room drop off the “your system/manage list” of rooms?

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how long does it take for an empty (no speaker listed) room to drop off the “your system/manage list” of rooms? thanks

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Corry PAnswer

Sonos Staff

Hi @Andy88888888

Welcome to the Sonos Community!

I’m not entirely sure I understand.

If you remove a speaker from your system and give/sell it to someone else, it will be removed from your system when it is registered with another user. If it is not registered to a new owner, then it will drop off the app after several days.

However, once there is no speaker, there should be no room - if you have a room in the app with no speaker in it, that would be entirely new to me! Could you please post a screenshot of this? Please also submit a support diagnostic and let me know here that you have done so. Thanks.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein