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Pinned Reply By Corry P

Hi @Snarkje & @Djbigmike

We are investigating this issue. I have tagged this thread with the tracker, and will inform you here when it is resolved. We have no ETA at present.

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craigski
Local Superstar
Oct 31, 2024 3:58 PM UTC

I’m curious - if you are an Apple user, what are the advantages of using the Sonos App Mixcloud service vs using the native Mixcloud App and AirPlay? I have always used the native App with AirPlay.

Because now I have all my music services in one (previously easy to use...) app.

The Mixcloud native App is as easy, if not easier to use than the Sonos Mixcloud service has ever been, and the native App has more functionality, eg live streams, video etc

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Skuzzycol
Lyricist III
Oct 31, 2024 4:33 PM UTC

I’m curious - if you are an Apple user, what are the advantages of using the Sonos App Mixcloud service vs using the native Mixcloud App and AirPlay? I have always used the native App with AirPlay.

Because now I have all my music services in one (previously easy to use...) app.

The Mixcloud native App is as easy, if not easier to use than the Sonos Mixcloud service has ever been, and the native App has more functionality, eg live streams, video etc

I use an android phone, but I can't connect a device without using the app.

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Djbigmike
Lyricist III
Jan 28, 2025 7:47 PM UTC

​@Corry P ​@Jamie A is there any update on this? It’s been nearly a year since your product has been unusable for the 10 stores I use it at and you have been aware of the issues for at least 6 months per this thread. 

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    Corry P
    Corry P
    Sonos Staff
    Jan 29, 2025 11:47 AM UTC

    Hi ​@Djbigmike 

    At present, I have no update for you, but we are still looking into the situation, and the content partner (Mixcloud) has been informed of the issue.

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    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
    Skuzzycol
    Lyricist III
    Jan 29, 2025 12:03 PM UTC

    Hi ​@Djbigmike 

    At present, I have no update for you, but we are still looking into the situation, and the content partner (Mixcloud) has been informed of the issue.

    Not good enough!

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    bockersjv
    bockersjv
    Local Superstar
    Jan 29, 2025 12:49 PM UTC

    Hi ​@Djbigmike 

    At present, I have no update for you, but we are still looking into the situation, and the content partner (Mixcloud) has been informed of the issue.

    Not good enough!

    Yes, that comment will definitely help 🙄

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    Skuzzycol
    Lyricist III
    Jan 29, 2025 1:03 PM UTC

    Hi ​@Djbigmike 

    At present, I have no update for you, but we are still looking into the situation, and the content partner (Mixcloud) has been informed of the issue.

    Not good enough!

    Yes, that comment will definitely help 🙄

    Nothing helps.

    Being at this end of a very old issue is frustrating.

    But I stand by my decision to tell them.

    If 4000 users said that, maybe it would get resolved faster then “whenever we can be bothered". 🙂

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    bockersjv
    bockersjv
    Local Superstar
    Jan 29, 2025 1:18 PM UTC

    I suspect there are many issues, chief amongst them being restoring previous app features, that are rating higher than this.  Although I share your frustration when a feature you used to use extensively goes AWOL.  Alphabetized search is my particular bug bear!

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    macspur
    Avid Contributor I
    Feb 18, 2025 11:51 AM UTC

    'Mixcloud not playing through Sonos' 

     

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    SnarkjeAuthor
    Enthusiast I
    Feb 25, 2025 11:56 AM UTC

    I am completely done with Sonos! After many attempts to explain IT IS NOT A MIXCLOUD PROBLEM. Today I sold all my Sonos crap, since now they also f*@-ed up the Sonos app on the desktop, I always listen to various Mixcloud mixes and now suddenly they are ‘incorrectly decoded’ 

    Sold 4 ports, 2 connects and 2 moves. Moving to WiiM, better sound quality half the price. And yes they do not (yet) have native Mixcloud support, so I’ll stream, I’ll take that for granted. so done with Sonos.

     

    Bye bye, you fools!

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