Volume increases for a few seconds when song goes from HD or Ultra HD to Dolby Atmos on Amazon Unlimited and Apple Music

Forum|Forum|2 years ago
December 22, 2023
1 reply
292 views

I recently purchased two Era 300’s to go with my Arc and Sonos sub. The sound is phenomenal! One issue I noticed is that the volume will increase when the playlist goes to the next song and the song is recorded in Dolby Atmos and Crossfade is enabled. The volume increase only lasts for a few seconds but it’s pretty startling. I’ve noticed the issue with Apple Music and Amazon. The solution is to disable the crossfade option and all is well. Has anyone else experienced this?

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Best answer by Sotiris C.

Hello @elliot1956, welcome to Sonos Community!

Thank you for the kind words and also thank you for reporting this, I am glad you have found a workaround by disabling crossfade.

I will reply to this thread with an update as soon as I get one.

Sotiris C.Answer

Sonos Staff

Hello @elliot1956, welcome to Sonos Community!

Thank you for the kind words and also thank you for reporting this, I am glad you have found a workaround by disabling crossfade.

I will reply to this thread with an update as soon as I get one.

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