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Contributor I
Nov 18, 2023 10:13 PM UTC
Answered

Volume controls iphone keys

Used to be able to control my systems volume with my iPhone keys - not logging into the app.  Function stopped working and not sure how to fix it.

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Airgetlam
AirgetlamAnswer
Nov 18, 2023 11:26 PM UTC

It can’t be fixed. Apple changed their policies, and forced Sonos to comply. 

Bruce

2 replies

Airgetlam
AirgetlamAnswer
Nov 18, 2023 11:26 PM UTC

It can’t be fixed. Apple changed their policies, and forced Sonos to comply. 

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Bruce
Airgetlam
Nov 18, 2023 11:29 PM UTC

Oh, if you use AirPlay 2 to send the signal to the Sonos, rather than using the Sonos app, the buttons will continue to work, because the ‘player’ is on the iOS device, and not the speakers, as the controller works as a remote for the app running on the speakers. 

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Bruce