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Contributor I
Sep 21, 2023 10:07 AM UTC
Answered

using sonos application

in the "manage" menu of the Sonos application, I can't access the music library settings or update the music library, these suggestions appear in grey.

 

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Stanley_4
Stanley_4Answer
Grand Maestro
Sep 21, 2023 11:45 PM UTC

Both Controller(s) and Devices all need to be on the latest version or you see this issue.

If running the update doesn’t fix things power-cycle your Sonos and reboot the controller and try again.

2 replies

buzz
Grand Maestro
Sep 21, 2023 10:24 AM UTC

Is the system fully updated?

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Stanley_4
Stanley_4Answer
Grand Maestro
Sep 21, 2023 11:45 PM UTC

Both Controller(s) and Devices all need to be on the latest version or you see this issue.

If running the update doesn’t fix things power-cycle your Sonos and reboot the controller and try again.

Translate