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WMarkM
Contributor I
October 28, 2023

Use of Sirius XM with Sonos

  • October 28, 2023
  • 12 replies
  • 582 views

I am  unable to access “Live and Extra” Sirius XM Channels on either my Apple IPad and Samsung A7 phone.  I am able to access “Recent” Sirius XM Channels on both platforms.  When accessing the entire list of Live and Xtra channels, I get the message “Sorry something went wrong, please try again”.

 

The Sirius XM app (without Sonos) works perfectly on both my IPad and Samsung phone.

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    Bernermom
    Lyricist I
    October 31, 2023

    Just called Sonos customer support.  They resolved my Android issue.  Back to normal operations (for now).

    Can you share how it was resolved? Having same issue, but on apple product.

      WMarkMAuthor
      Contributor I
      October 31, 2023

      Via my Sonos ap, Sonos customer service able to run a diagnostic tool identifying the issue and remotely resolving it, Sonos customer service (800)-680-2345.  Agent patient, courteous and competent.

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