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Contributor I
September 17, 2025
Question

update to macOS Tahoe

  • September 17, 2025
  • 56 replies
  • 4263 views

Since the update to macOS Tahoe I have been unable to connect to the Mac Sonos app. I have re-installed the app but that has made no difference. I spoke with an agent on  Sonos chat and he said as the update had only just happened that might be the reason. I thought that’s why Apple released beta versions  so cos could sort out any problems prior to the general release. It’s working fine on my iphone that was updated at the same time

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56 replies

Mr. T
September 18, 2025

I upgraded a Mac Mini M4 today to macOS Tahoe. After installation completed, when opening Sonos app a pop up window appeared to grant local network access and my system was found successfully.

controlav
Lead Maestro
September 19, 2025

There’s a programmer type who frequents this forum (and has written his own Sonos interface software) who has said that Apple’s code for the local network setting (and I’m paraphrasing!) was poorly implemented. I’m not overly surprised to read your issues, and glad it’s working again for you. 

That’s me! That’s why my MacOS Sonos app (see profile) actually puts up specific error messages when “local network” isn’t enabled and if UPnP has been turned off by the Sonos app. It also comes in native ARM form.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Lyricist I
September 21, 2025

This was happening to me as well, and I had everything set fine according to  (e.g. Firewall is turned off - https://support.sonos.com/en-us/article/configuring-macos-firewall).

What fixed it was Settings / Privacy & Security / Local Network. Sonos was already turned on - I toggled it off and then back on again, and the app was able to connect.

I seem to remember doing this a few months ago with Sequoia as well.

Thankfully I can always access via my phone or iPad, plus via the web at https://play.sonos.com/en-us/web-app - but it’s nice to have the local Mac app working again.

Worked well for me, thanks for the tip!

Lyricist I
September 22, 2025

This was happening to me as well, and I had everything set fine according to  (e.g. Firewall is turned off - https://support.sonos.com/en-us/article/configuring-macos-firewall).

What fixed it was Settings / Privacy & Security / Local Network. Sonos was already turned on - I toggled it off and then back on again, and the app was able to connect.

I seem to remember doing this a few months ago with Sequoia as well.

Thankfully I can always access via my phone or iPad, plus via the web at https://play.sonos.com/en-us/web-app - but it’s nice to have the local Mac app working again.

this one did the trick, thank u!

Lyricist II
September 24, 2025

I just went into System Settings..etc... and toggled off/on the Sonos tab….It works now….go figure...

controlav
Lead Maestro
September 24, 2025

I just went into System Settings..etc... and toggled off/on the Sonos tab….It works now….go figure...

Figures. Apple have real trouble handling this app setting boolean, for some reason.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
AjTrek1
September 24, 2025

MacOS Tahoe 26.0 is getting all the credit (tongue in cheek) for the desktop app not working. Many of you have found simple solutions in the MacOS system settings for Sonos by toggling permissions on/off. That’s great!

However, you should know that I had the same problem with the desktop App not working in the previous version of MacOS. As it turns out (with the help of the Mod’s contacting Sonos engineering) the solution was to turn on UPnP in the Sonos mobile app under Privacy & Security.

Just want All to know that while the act of toggling permissions on/off for Sonos in MacO System Settings has worked there is another possibility to check in case the “toggling” doesn’t work.

 

Together Everyone Achieves More = T.E.A.M.
Lyricist I
September 25, 2025

My UPnP was already enabled in my iPhone app.  Tried to toggle off then on and did not make the connection to connect to my existing network in macOS 26.  Toggling the permissions didn’t help either.  I have updated the system controllers from the iPhone app.

Lyricist I
September 26, 2025

Fix the problem by trashing the Sonos controller app on macOS and installing it again.  It asked me if the app could have local network access which I didn’t see after I installed macOS 26.  Seems random.  I saw this problem on my M2, but not on my M4.  My friend saw it on his M2 and not on his M4.  Both machines had the Sonos app enabled for local network access in the Settings, but Sonos controller didn’t see the network.  Weird.

controlav
Lead Maestro
September 26, 2025

Fix the problem by trashing the Sonos controller app on macOS and installing it again.  It asked me if the app could have local network access which I didn’t see after I installed macOS 26.  Seems random.  I saw this problem on my M2, but not on my M4.  My friend saw it on his M2 and not on his M4.  Both machines had the Sonos app enabled for local network access in the Settings, but Sonos controller didn’t see the network.  Weird.

Not weird at all. The implementation from Apple of  the “local network” permission on MacOS is as broken as it was when it first came out on iOS.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.