Skip to main content
Contributor I
September 17, 2025
Question

update to macOS Tahoe

  • September 17, 2025
  • 56 replies
  • 4263 views

Since the update to macOS Tahoe I have been unable to connect to the Mac Sonos app. I have re-installed the app but that has made no difference. I spoke with an agent on  Sonos chat and he said as the update had only just happened that might be the reason. I thought that’s why Apple released beta versions  so cos could sort out any problems prior to the general release. It’s working fine on my iphone that was updated at the same time

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

56 replies

Airgetlam
September 17, 2025

Mine seems to be fine. Running S2 on a M1 MacBook Air on Tahoe 26.0. 
 

Make me wonder if there’s a local issue of some type. 

Bruce
AjTrek1
September 17, 2025

Make sure you have given the app permission in Tahoe 26.0. Below is AI generated how-to:

 

How to Give 3rd Party Apps Permission in MacOS

To grant third-party apps permission on macOS, follow these steps:

  1. Open System Preferences: Click the Apple icon in the menu bar and select "System Preferences."

  2. Select Security & Privacy: In the System Preferences window, click on "Security & Privacy."

  3. Adjust Permissions: In the "General" tab, click the lock icon to unlock changes. Enter your administrator password if prompted.

  4. Allow Apps from Any Source: Check the box labeled "Allow apps downloaded from: App Store and identified developers" to allow apps from Apple's trusted vendors and developers. Alternatively, select "Allow apps downloaded from: Anywhere" to allow apps from any source, including unverified developers and sources.

  5. Adjust Accessibility Permissions: If the app requires accessibility features, you can grant or deny permissions in the "Accessibility" section of the "Privacy & Security" settings. 

    1


    Always ensure that you trust the app and its developer before granting permission. Be cautious, as untrustworthy applications may misuse their permissions to collect personal data or make harmful changes to your Mac. 

    2

Together Everyone Achieves More = T.E.A.M.
AsinruteAuthor
Contributor I
September 17, 2025

Thanks for your reply, i have checked the permissions, the only 2 there now are 

1 app store 

2 app store & known developers

I have tried both these with no change

Lyricist II
September 18, 2025

First of all….it’s called System Settings now...not system preferences

Second of all...Privacy and security

 

Third of all...there is NO lock icon in General tab

 

Try again please...Thanks!

Lyricist III
September 18, 2025

Same issue here. Mac Min M1. (headless)

Sonos installer has full disk permission as does the Sonos server. Reinstalling the Sonos app didn’t help.

I did see Tahoe turns on FileVault; turned it off, no joy.

Sonos App works on iPhone (vs 18.7), iPad (iPadOS vs 26) and MacBook Pro ( Mac OS 15.7)

I suspect this is a Sonos issue that they should fix while they port to Apple silicon since Rosseta will be deprecated in the next Mac OS. (Only been 5 yrs!)

 

Sonos, you want to chime in?

Airgetlam
September 18, 2025

There are very few Sonos moderators on this community site. If you need Sonos assistance directly, I’d recommend you call Sonos Support to discuss it.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

They may be unaware of an issue, however. As I indicated, in at least my case, things are working fine. Hopefully, your calling in might lead them to uncovering if this is an endemic issue, or one that is local to your setup. 

Bruce
AjTrek1
September 18, 2025

Having no issues with the Sonos desktop app in MacOS Tahoe 26.0

Mac / Processor

  • MacBook Pro 16 inch / Intel i9
  • Mac Studio / M1
  • MacBook Pro 16 inch / M2
  • MacBook Pro 13 inch / M3
  • Mac Mini / M4

Mac System Settings

  • Firewall > Sonos > Allow Incoming Connections
  • Privacy & Security > Location Services > Sonos > On
  • Privacy & Security > File Vault > On 
  • Privacy & Security > Lockdown Mode > Off

Additional settings in my Mobile App for iOS and Android *

Profile > Privacy & Security > Connection Security

  • Authentication > Off 
  • UPnP > On (Must be enabled as it has a direct correlation to the Desktop App)
  • Guest Access > Off 

 * Primary device is iPhone iOS 26.0

Together Everyone Achieves More = T.E.A.M.
Lyricist II
September 18, 2025

Same problem for me on MacMini. Done all things listed abowe. Nothing helps.

AsinruteAuthor
Contributor I
September 18, 2025

Thanks for everyone’s help and suggestions.

I went through system settings and re-authorised anywhere Sonos was mentioned and fired up the desktop app and it works again. Sadly I can’t tell which setting it was as I didn't have the patience to check after every change.

Enthusiast II
September 18, 2025

Probably the local network permissions under the privacy settings. They tend to get reset after macOS updates. This time after the update to Tahoe I had to grant them again for the Spotify app.