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Contributor I
June 26, 2023
Answered

Unexpected error when updating software.

Hi,

I cannot update past 15.4 on my Mac OS. I get an unexpected error after I enter my admin password. This occurs on both Mac Mini Pro M2 chip and Macbook Pro M1 pro chip, with both running latest OS updates.

thanks,

Paul. 

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Airgetlam
AirgetlamAnswer
June 26, 2023

I’d go ahead and delete the app on both Macs, then install fresh copies from Sonos.com. Be sure to connect to existing system when provided the prompt.

Bruce

2 replies

Airgetlam
AirgetlamAnswer
June 26, 2023

I’d go ahead and delete the app on both Macs, then install fresh copies from Sonos.com. Be sure to connect to existing system when provided the prompt.

Bruce
RidsAuthor
Contributor I
June 26, 2023

Thanks, that worked.