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skeston
October 8, 2023
Answered

unable to register Pandora after resetting my whole system

  • October 8, 2023
  • 1 reply
  • 93 views

I have a new wifi with new SSID and couldn't get the network update to work, so I decided to reset all my Sonos to factory default.  Got them working as a new system.  However if I try to add Pandora or Amazon music services, both ask for my login, then say I can close my browser window and seem to have succeeded.  However when I go back to my Sonos app in Android s2 it says connection error and a connection to Pandora could not be made.  I looked through Sonos and Pandora and don't see a way to unregister from my previous Sonos setup

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Best answer by jgatie

Resetting does nothing a reboot won’t do, and it erases any accounts, playlists, favorites, etc., not to mention diagnostic information whish may be useful later.  I would reboot your router, then each Sonos device, and try again.  

1 reply

jgatie
jgatieAnswer
October 8, 2023

Resetting does nothing a reboot won’t do, and it erases any accounts, playlists, favorites, etc., not to mention diagnostic information whish may be useful later.  I would reboot your router, then each Sonos device, and try again.  

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