Unable to reauthorize SXM

2 replies
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Hi, I am unable to play any SXM channels via my Sonos and tried reauthorizing my account and keep receiving the error ‘ Unable to reauthorize SiriusXM account. I also tried removing SXM and re-adding however I also get an error authorizing.

Thanks - Mike

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M

md2345Answer

Contributor I

Worked with support and the issue was related to how SXM channels were previously setup as favorites within the Sonos app. Support recommended establishing favorites via SXM app and allow to synch with Sonos app.

Thanks

M

md2345AuthorAnswer

Contributor I

Worked with support and the issue was related to how SXM channels were previously setup as favorites within the Sonos app. Support recommended establishing favorites via SXM app and allow to synch with Sonos app.

Thanks

S

SJMCK

Lyricist I

I was away 4 days and this changed? I have exactly the same problem. The challenges involved with logging into Sonos, logging into SiriusXM with passwords on iOS are super super time-wasting and annoying. I suffer from extreme password fatigue. So so frustrating.

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