unable to make S1 app function

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Hi I am having issues with my S1 app and my play 5 Gen 1. I have tried connecting the play 5 to the S2 app but it telling me that it is not compatible and when I now try to open the S1 app it move to the S2. Can I connect the play 5 to the new controller or how do I get the S1 app to work. Clearly there has been some upgrades that have put a spanner in the works?

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Pools-3015Answer

Prodigy I

Do you also have S2 compatible speakers in your home? If so force close the S2 app and leave the S1 app open. Factory reset the Play 5 and read it to the S1 app.

Pools-3015Answer

Prodigy I

Do you also have S2 compatible speakers in your home? If so force close the S2 app and leave the S1 app open. Factory reset the Play 5 and read it to the S1 app.

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Airgetlam

It might help, in that situation, to temporarily unplug the S2 devices, at least till you can connect properly using S1.

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Bruce

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