unable to login as system owner, white screen when trying IOS

Forum|Forum|1 year ago
February 8, 2025
13 replies
725 views

For weeks my app is saying that i have to login as system owner. I am the actual owner but i’m unable to do so :(
Everytime i’m trying to login, i end up with a blank screen and there i can’t do anything.

Next option is to ‘open in chrome’ but then, after filling in my user & Pass, it reverts back to the same blank page, only with an extra: ‘Something went wrong’

Why is this happening? I just want to make some simple changes in the system settings, or just listen to Sonos-radio….

I’m working on an Iphone 12 mini, with newest software version. I have already reinstalled the app, resetted the app etc etc.

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Best answer by Corry P

Hi @MotoBella

Sorry to hear of this issue you are having.

Can you please let me know which browser is being opened at the end, please? Please also confirm that JavaScript is enabled in that same browser’s settings. Thanks.