unable to login as system owner, white screen when trying IOS

13 replies
774 views
Translate All

For weeks my app is saying that i have to login as system owner. I am the actual owner but i’m unable to do so :(
Everytime i’m trying to login, i end up with a blank screen and there i can’t do anything.

Next option is to ‘open in chrome’ but then, after filling in my user & Pass, it reverts back to the same blank page, only with an extra: ‘Something went wrong’

Why is this happening? I just want to make some simple changes in the system settings, or just listen to Sonos-radio….

I’m working on an Iphone 12 mini, with newest software version. I have already reinstalled the app, resetted the app etc etc.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Corry PAnswer

Sonos Staff

Hi @MotoBella

Sorry to hear of this issue you are having.

Can you please let me know which browser is being opened at the end, please? Please also confirm that JavaScript is enabled in that same browser’s settings. Thanks.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein