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User134642
Contributor I
December 17, 2022
Answered

Unable to browse music (spotify and Amazon)

So I'm now fully on S2.

But my music service playlists are not showing tracks.
So if I search for a Queen playlist for instance, I get a playlist come up with a "synopsis". But S1 had an actual track list....
Tried Spotify and Amazon music services.... S1 stuff still shows track list. But not S2.
S1 at my Bar S2 at home
S1 you used to double click a playlist or Album and get a track list, thats missing now

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Jamie A
Jamie AAnswer
Sonos Staff
December 20, 2022

Hi @User134642, welcome back to the Sonos Community!

I use Spotify, so I tried searching for a Queen playlist using the S2 app and it came up with three, two of which are Queen related. Both of those playlists show the track list and I’m able to play them without issue.

I am using the mobile app, so it’s possible this is different on the S2 desktop app, but just to make sure, do you get this behavior on both the desktop and mobile app, or just the mobile app? Could you also attach a picture of what you see when you search for a playlist?

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1 reply

Jamie A
Jamie AAnswer
Sonos Staff
December 20, 2022

Hi @User134642, welcome back to the Sonos Community!

I use Spotify, so I tried searching for a Queen playlist using the S2 app and it came up with three, two of which are Queen related. Both of those playlists show the track list and I’m able to play them without issue.

I am using the mobile app, so it’s possible this is different on the S2 desktop app, but just to make sure, do you get this behavior on both the desktop and mobile app, or just the mobile app? Could you also attach a picture of what you see when you search for a playlist?

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