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Contributor I
Dec 14, 2023 1:50 PM UTC
Answered

Uk: Planet Radio think I'm not in the UK?

Planet Radio this morning & still now thinks I’m outside of the UK & won’t allow me to play any stations.

I’m not using a VPN

The App Planet Radio isn’t in the list of App’s for me to re download it.

 

Any suggestions please?

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Airgetlam
AirgetlamAnswer
Dec 14, 2023 4:52 PM UTC

 

Bruce

3 replies

Airgetlam
Dec 14, 2023 4:51 PM UTC

As noted in one of the other threads about Planet Radio, go in to the Sonos website, and change your location. Then go back and change it to the UK. 

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Bruce
Airgetlam
AirgetlamAnswer
Dec 14, 2023 4:52 PM UTC

 

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Bruce
Lyricist I
Dec 24, 2023 2:54 PM UTC

Thanks for your reply @Airgetlam , sadly thais didn’t work for me.

I dd see that Planet Radio is now called or goes by the name of ‘RAYO’ so I added this as a new service online (not on the App) & it worked. Kerrang! is there. I’ve also have it working using the App too.

 

So Planet Radio is now RAYO.

 

it’d be nice to have their ‘change’ seamless & like the avatars/thumbnail image just update in the background...anyways, 1 week later & Kerrang! is back in the house 😊 

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