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Trending Lyricist I
Jun 5, 2024 9:44 AM UTC
Question

Two seperate sonos addresses

Is it possible to have 2 completely separate Sonos systems set up on the one app, one in the uk and one in Portugal obviously on different internet set ups? 

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11 replies

Prominent Collaborator II
Jun 5, 2024 11:47 AM UTC

Yes

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Trending Lyricist I
Jun 5, 2024 12:14 PM UTC

Thanks James - how can I set it up? As the internet provider is different it does not seem to work, 

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jgatie
Jun 5, 2024 12:15 PM UTC

The app itself holds very little data.  The account and system info resides on the Sonos hardware, so the answer is yes.

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Trending Lyricist I
Jun 5, 2024 12:27 PM UTC

Thanks. Any idea of the method ?

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Trending Lyricist I
Jun 5, 2024 12:47 PM UTC

Is it as simple as using the “add speaker or component” option? When I tried this in Portugal the app did not find my speakers as they were not on the same internet system as the uk? Thanks 

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jgatie
Jun 5, 2024 12:58 PM UTC

Is it as simple as using the “add speaker or component” option? When I tried this in Portugal the app did not find my speakers as they were not on the same internet system as the uk? Thanks 

 

Once you get on the WiFi at the new location, start the app and when it doesn’t find a system, choose “Connect to an existing system” and follow the prompts from there. 

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Trending Lyricist I
Jun 5, 2024 2:23 PM UTC

Thanks. Will try. 

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Trending Lyricist I
Jun 6, 2024 10:56 PM UTC

Didn’t work as the ISP is not the same as Uk

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controlav
Lead Maestro
Jun 6, 2024 11:12 PM UTC

Didn’t work as the ISP is not the same as Uk

ISP is irrelevant.

Are the devices brand new or factory reset? If not then reset them if you brought them from the UK and had already been set up.

You need to create a new system in the new location (you can use the same email as your UK system). Now, the new app is unreliable at doing this, but once it does you’ll be fine.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Trending Lyricist I
Jun 7, 2024 9:48 AM UTC

Thanks. All new kit. Will try. 

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