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controlav
Lead Maestro
December 21, 2022

TuneIn no longer supported, custom urls no more?

  • December 21, 2022
  • 69 replies
  • 4794 views

I see that in the Add Services dialog, TuneIn is listed as “no longer supported” (on mobile, Desktop doesn’t include the summary text). We are supposed to use “TuneIn (New)”, which requires a TuneIn account to work.

Looks like this means we cannot add custom URLs any more once TuneIn (classic?) is removed?

Support, can we get an official statement on this please?

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69 replies

Corry P
Sonos Staff
June 2, 2023

Hi @controlav et al,

I’ve come across some more information that I’d like to share with you all:

  • Customers who already have manually added stations will have these stations automatically migrated to My Sonos as favourites, so they will not be lost or become unavailable.
  • The new TuneIn container for the Sonos app will not have the ability to add manual stations, but the TuneIn app will, and any added there will automatically migrate to the (new) Sonos TuneIn container, if logged into the same account.

The latter feature is not yet currently not working but it is our intention to work together with TuneIn to bring this feature in as soon as possible.

For now, you can of course still use the “old” TuneIn container in the Sonos app.

I hope this helps.

 

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Trending Lyricist I
June 2, 2023

I made a mistake saying I was able to add a custom URL using the TuneIn website on my PC. That feature isn’t available there. 
 

However, the TuneIn Pro app on my IPhone currently does allow adding custom URL’s from the Library tab.

But, the list of favorites in my Library in the Tunein Pro app on my iPhone doesn’t currently sync with the list of favorites on the “new” Sonos Tunein app. The favorites list in the Sonos “new” Tunein app is much shorter and is missing many of my favorites even though I’m logged into the same account as my Tunein iOS account. 
 

Hopefully that’s simply because the “syncing between the Sonos TuneIn service and other devices with TuneIn accounts” feature hasn’t been enabled yet.
 

It is great to hear that Sonos plans to migrates the list of saved favorites, including custom URLs, to the “My Sonos” tab. In doing so, will Sonos concurrently increase the number of available “slots” in My Sonos (which is currently limited to a fixed number) to accommodate this migration?

 

Lyricist I
June 4, 2023

I tried adding a custom url to my favorites via the TuneIn app, but I can't. I use the free version. Is it that? Or am I doing something else wrong? I can play the custom url, but that's the only thing.

106rallye
June 4, 2023

@Gemstone035 See the above message by a Sonos employee that this “feature is (…] currently not working but it is our intention to work together with TuneIn to bring this feature in as soon as possible.”

Lyricist I
June 24, 2023

Great to hear that Sonos knows that this problem exists. I can also confirm that the added custom URLs in the TuneIn iOS App are not synced with „TuneIn New“ Sonos app. 
 

I use this feature extensively for hq radio streams from DI Radio and for streaming sound from my turntable via custom radio station running on a raspberry. So please don’t remove the old TuneIn app before you somehow re-integrated that feature into TuneIn Sonos integration. TuneIn support didn’t give eny feedback if they are even working on it btw.

 

 

Lyricist I
June 25, 2023

Hi @controlav et al,

I’ve come across some more information that I’d like to share with you all:

  • Customers who already have manually added stations will have these stations automatically migrated to My Sonos as favourites, so they will not be lost or become unavailable.
  • The new TuneIn container for the Sonos app will not have the ability to add manual stations, but the TuneIn app will, and any added there will automatically migrate to the (new) Sonos TuneIn container, if logged into the same account.

The latter feature is not yet currently not working but it is our intention to work together with TuneIn to bring this feature in as soon as possible.

For now, you can of course still use the “old” TuneIn container in the Sonos app.

I hope this helps.

 

This makes me immensely happy as I've some new speakers under the trial and they'd have been going straight back if they'd removed the custom URL streams! 

Lyricist III
July 14, 2023

Are there any other apps that permit custom streams?

 

how about radio.net or Plex?

 

is there a cost to publishing an app on TuneIn?

controlav
controlavAuthor
Lead Maestro
July 14, 2023

Are there any other apps that permit custom streams?

how about radio.net or Plex?

is there a cost to publishing an app on TuneIn?

Custom streams are actually nothing to do with TuneIn:

  • When you add a custom stream in the Sonos app it is stored in the Sonos database, same as your Favorites, Sonos playlists, local library data etc.
  • When you play one from within the TuneIn section of the browsing experience, the url is extracted from the database and sent to the group coordinator (speaker) to play.

TuneIn themselves have nothing to do with it, despite how the UX is presented right now.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Airgetlam
July 14, 2023

The other question:

Sonos doesn’t pay for access, nor receives payment from anyone (minor caveat is Sonos HD radio, I think), based on looking at their financial reports. Anyone can request being part of the Sonos ecosystem, there are instructions at the Sonos partners page.

 

Bruce
Lyricist III
July 17, 2023

@controlav 

 

thanks for this

 

I must add when I wrote

is there a cost to publishing an app on TuneIn?

 

i actually meant app on Sonos not on TuneIn 

 

@Airgetlam comment is where I was aiming at  

 

so the TuneIn app is just a convenient way of storing a book mark to the stream, it should be in the Sonos app not a third party app.

 

kinda looks like Sonos wrote the original TuneIn app and now TuneIn are doing their own without some features  

 

realistically Sonos should add the custom streams to their app then  

 

would make more sense overall.