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pauljames
Avid Contributor II
May 27, 2024 2:29 PM UTC
Question

TuneIn and MyTuner radio stations have all disappeared

Most of my favourite radio stations disappeared from TuneIn and MyTuner this morning.

Most of them are still there on the MyTuner website but not in the MyTuner list on Sonos.

I am supposed to be able to add the streaming URL using the “add radio station” in the Sonos setup but it always returns “not encoded properly” when I try.

Does anyone know what hapened? Have these streaming services fallen out with Sonos or have they removed loads of radio stations?

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    21 replies

    Ed M.
    Lyricist III
    May 30, 2024 3:27 PM UTC

    No one seems to be listening at Sonos to our complaints, @pauljames.    It’s infuriating. I replied to this thread on the same topic…. 

     https://en.community.sonradio-stations-no-longer-playing-via-tunein-or-mytuner-radio-since-latest-s2-and-s1-update

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      Traveler2.0
      Lyricist I
      May 30, 2024 9:48 PM UTC

      Not worth the price of the speakers anymore. Time to change…

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        Eilis B
        Contributor I
        Jun 2, 2024 2:23 PM UTC

        I have exactly the same issue. The main reason I HAVE Sonos is to listen to mainly US radio stations playing bluegrass and country stations, and npr.

        I spent almost 2 hours on the on-line help line on Friday (rather than waiting for 45 mins for a human being on the phone line) and she was unable to sort it and seemed to be totally unaware of this issue. I am SICK of this with Sonos. Suggested it might be a problem with my router and said I will have to phone again. Obviously others are having the same issue.

        Eilis 

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          Greenland
          Prodigy I
          Jun 2, 2024 2:35 PM UTC

          Are you in the UK.? 

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          🎵 First We Take Manhattan Then Berlin 🎵
            Traveler2.0
            Lyricist I
            Jun 2, 2024 2:36 PM UTC

            Very disappointed in Sonos. Changing the app functionality with no forewarning and lots of stuff not working. 

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              Ed M.
              Lyricist III
              Jun 2, 2024 2:37 PM UTC

              You might want to roll the app back from the updated Version 80 to the previous Sonos app, version 16. 

              I did.  It might not be a permanent solution, though.  And TuneIn’s new app sucks.  But you might get many of your saved radio stations back. 

              Here’s how: 

               https://www.reddit.com/r/sonos/comments/1cnxj1d/how_to_roll_back_from_sonos_80_to_161_android/?rdt=44554

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              Eilis B
              Contributor I
              Jun 2, 2024 2:53 PM UTC

              You might want to roll the app back from the updated Version 80 to the previous Sonos app, version 16. 

              I did.  It might not be a permanent solution, though.  And TuneIn’s new app sucks.  But you might get many of your saved radio stations back. 

              Here’s how: 

               https://www.reddit.com/r/sonos/comments/1cnxj1d/how_to_roll_back_from_sonos_80_to_161_android/?rdt=44554

              Thanks Ed M. - I’ll try, but I’m not hopeful!

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              Eilis B
              Contributor I
              Jun 2, 2024 2:53 PM UTC

              Are you in the UK.? 

              Yes

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              Eilis B
              Contributor I
              Jun 2, 2024 2:56 PM UTC

              You might want to roll the app back from the updated Version 80 to the previous Sonos app, version 16. 

              I did.  It might not be a permanent solution, though.  And TuneIn’s new app sucks.  But you might get many of your saved radio stations back. 

              Here’s how: 

               https://www.reddit.com/r/sonos/comments/1cnxj1d/how_to_roll_back_from_sonos_80_to_161_android/?rdt=44554

              Thanks Ed M. - I’ll try, but I’m not hopeful!

              Oh dear - these instructions are for Android. Someone later posted a link for IOS but they are way too complex for me and seem to be for iTunes :/

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              Ed M.
              Lyricist III
              Jun 2, 2024 2:56 PM UTC

              I’m in California.

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