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Contributor I
December 31, 2022
Answered

truplay

When i attempt to initiate truplay to see beam audio it fails indicating that there is miscellaneous noise is area. There’s no noise and i have cleaned iPhone mic. Options?

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Airgetlam
AirgetlamAnswer
December 31, 2022

Remove any case from the iOS device? Check the ‘other’ microphone on the iOS device for obstruction? Reboot your router? Reboot your iOS device? Call Sonos Support directly to discuss it, they may have further suggestions?

Bruce

1 reply

Airgetlam
AirgetlamAnswer
December 31, 2022

Remove any case from the iOS device? Check the ‘other’ microphone on the iOS device for obstruction? Reboot your router? Reboot your iOS device? Call Sonos Support directly to discuss it, they may have further suggestions?

Bruce