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Edgie70
Edgie70
Renowned Enthusiast I
May 7, 2024
Question

trueplay missing

  • May 7, 2024
  • 32 replies
  • 10250 views

Hi everyone, just updated to the new app , I've noticed the Trueplay toggle is now missing, before I updated it was there under settings but now it's gone , I am using an android phone and always had the toggle but unfortunately it's now gone , or is it hidden??? Thanks 

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    7011jrs
    Lyricist I
    July 19, 2024

    I am a new owner of the Sonos ARC and Soundbar.  Between the two, I dropped a decent amount of money to have quality sound for my tv setup in the living room.  Like others on this board, cannot access the features that would allow me to setup the appropriate sound profile for my space.

     

    It’s clear the sound quality of this product is good, but overall, the app is terrible.   Very little along the lines of custom configuration, testing, etc.   Essentially I have a two bar equalizer for Treble and Bass, 

     

    Really wondering if I should return for a different brand/option.  Sonos’ silence on this doesn’t give me confidence.

     

    Darro
    Lyricist II
    July 19, 2024

    I had issues with the App using an Android phone. I have since switched to an iPhone and my issues have gone.

    Does this mean Sonos are giving preference to iPhone? 

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