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teresa polhemus
Contributor I
September 20, 2023
Answered

Trueplay and iPhone 14

Is Teueplay available on the iPhone 14 ProMax?  It says it’s not supported, but I see something’s on here about trueplay working in the iPhone 14.   Couple it be iOS 17?  How long will it take Sonos to update if that’s the case. 

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GuitarSuperstarAnswer
Lead Maestro
September 20, 2023

Your iPhone model supports Trueplay. You just need to download the new 15.8.1 software update that was released today. This release supports Trueplay on iOS 17.

"Receive with simplicity everything that happens to you." - Rashi
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2 replies

GuitarSuperstarAnswer
Lead Maestro
September 20, 2023

Your iPhone model supports Trueplay. You just need to download the new 15.8.1 software update that was released today. This release supports Trueplay on iOS 17.

"Receive with simplicity everything that happens to you." - Rashi
Ken_Griffiths
Ken_Griffiths
September 20, 2023

Yes it’s all the stated compatible (fully supported) iOS devices, except those mentioned in this link:

https://support.sonos.com/en-us/article/trueplay-compatible-devices-and-sonos-products

So normally you would be fine, but there are some issues reported with the recent release of iOS17. 
So maybe just keep an eye out for any Sonos updates and/or reports here in the community that may confirm Trueplay should be working again for your device.

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