Contributor I

Answered

Trueplay

Forum|Forum|2 years ago
September 7, 2024
8 replies
351 views

I have Sonos Arc, the mini sub, and 2 Era 300s in a surround system.

They are connected, sound great, however Trueplay no longer seems accessible.

Do I have to disconnect and start over?

Thanks

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Best answer by 106rallye

The Era's can Trueplay tune themselves if they are not bonded to a Sonos soundbar. This tuning can be started from an Android phone. Since the Era's cannot tune themselves when bonded to a soundbar, it seems logical this button disappears when you bond them.

The surround "room” in the app can only be Trueplayed using an iOS device.

N

nik9669a

Senior Virtuoso

I have Sonos Arc, the mini sub, and 2 Era 300s in a surround system.

They are connected, sound great, however Trueplay no longer seems accessible.

Do I have to disconnect and start over?

Thanks

In what way “no longer seems accessible”?

J

JWHHAuthor

Contributor I

It's not an option in the app.

MoPac

Headliner III

It’s not available on Android phones. If your phone is an Android try to find someone with an Apple phone to let you do Trueplay.

J

JWHHAuthor

Contributor I

You are wrong about that, as you can see from the screenshot below from my Android phone and a single Era 300 I have in another room. Trueplay disappeared after I connected the rear speakers to the Arc. I'm wondering if I just need to start all over again.

MoPac

Headliner III

Interesting! I was told Sonos could not do Trueplay on Android because of the microphones on Android phones vary too much.

MoPac

Headliner III

https://support.sonos.com/en-gb/article/trueplay-compatible-devices-and-sonos-products#

Not sure how old this is.

106rallyeAnswer

The Era's can Trueplay tune themselves if they are not bonded to a Sonos soundbar. This tuning can be started from an Android phone. Since the Era's cannot tune themselves when bonded to a soundbar, it seems logical this button disappears when you bond them.

The surround "room” in the app can only be Trueplayed using an iOS device.

J

JWHHAuthor

Contributor I

Thanks ya'll. I borrowed an iPhone and good to go.

Sign up

Login to the community