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Beseecher
Contributor I
Jun 30, 2025 10:06 PM UTC
Answered

Trouble adding YouTube Music

I’m trying to add YouTube Music to my account in the Sonos app as follows:

  • Add YouTube Music.
  • I already have an account.
  • Add YouTube Music account
    • Please use the following code…
    • Authorize

After I put in the code Google says success. I then go back to the app as it says to do on the google page and after a moment it says YouTube Music wasn’t added.

 

Tried on multiple devices and it does the same thing on both.

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Airgetlam
AirgetlamAnswer
Jun 30, 2025 10:45 PM UTC

That’s odd. I’d be tempted to do a couple of things. First, reboot my speakers and my router. It could be that there is some sort of disconnect between them and the authorization server.  

If that doesn’t change anything, I’d be tempted to call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce
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2 replies

Airgetlam
AirgetlamAnswer
Jun 30, 2025 10:45 PM UTC

That’s odd. I’d be tempted to do a couple of things. First, reboot my speakers and my router. It could be that there is some sort of disconnect between them and the authorization server.  

If that doesn’t change anything, I’d be tempted to call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

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Bruce
leo07
Prodigy I
Jul 1, 2025 12:23 AM UTC

Lately I have seeing some errors through Sonos and YouTube Music, but it happened to me like 2 years ago, try to don't close the Sonos app, if you have a Android device try to authorize in Chrome (or your browser) as a pop-up app or try to authorize it in another app, sometimes it happened to me that and if only I close the app (not completely only minimize it) it was enough to don’t response again. Try it :)

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