Skip to main content
Contributor I
July 4, 2025

Tone control

  • July 4, 2025
  • 13 replies
  • 225 views

Just installed latest app on android and am unable to find tone controls, I keep reading 'navigate to settings-system-product' but there is no 'system' option in settings 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

13 replies

Prodigy III
July 4, 2025

​@SteLin66 

On the app, go to Settings → [Room/Speaker name] and scroll down to EQ.

SteLin66Author
Contributor I
July 4, 2025

Thanks, tried that, just not there

Mr. T
July 4, 2025

Thanks, tried that, just not there

Can you post a screenshot of what you see when you are in the room/speaker’s settings?

SteLin66Author
Contributor I
July 4, 2025

 

Prodigy III
July 4, 2025

​@SteLin66 

Tap “Living Room Play:1”. You should be able to then scroll down to EQ.

Prodigy I
July 4, 2025

Sometimes it occurs me, only wait (like a minute lol) or close (well) the app and open it again

SteLin66Author
Contributor I
July 4, 2025

 

Stanley_4
Grand Maestro
July 4, 2025

Steps to try if picking Setup, a Room and scrolling down to Sound isn't working.

Verify all Sonos and controller are on the latest version.

Reboot all Sonos and Controller or force stop the App.

SteLin66Author
Contributor I
July 7, 2025

I uninstalled the app, installed a previous version, all good 👍 

Lyricist III
July 24, 2025

I've just bought the Beam and am having the same problem, even after restarting the app and clearing its cache. No EQ settings. The only solution given here is to install an old version of the app, but that's not satisfactory as it suggests the problem will reappear with every update.