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Avid Contributor I
April 11, 2024
Answered

Tidal content not playing in Atmos

  • April 11, 2024
  • 11 replies
  • 2143 views

This week, Tidal have started offering high-res and Atmos streaming to lower-tier customers.

I can see plenty of albums available in Atmos via the app on my phone, but can’t get Atmos content playing from Tidal on my Sonos surround setup (Beam gen 2, Sub Mini and two Play 1s).

Amazon Music plays Atmos content just fine through Sonos (my test album at the moment is Slowdive’s excellent ‘Everything Is Alive’), but if I try the same tracks via Tidal, either through the Sonos app or Airplaying via the Tidal app on my phone, I’m just hearing regular stereo.

Will this require an update from Sonos to make Tidal’s Atmos content work on my Sonos setup, or are am I missing something very obvious?

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Best answer by melvimbe

Tidal would need to make their atmos tracks available to play through Sonos.  Sonos may be involved in helping them get that setup and tested, but it’s ultimately up to Tidal to get done.

11 replies

jgatie
June 20, 2024

Maybe Sonos is asking too much money? Maybe they have too strict way of connecting to the music stream or something. Device is as good as its contents so Sonos should be actively helping the service providers.. now there is only one Atmos provider as Amazon music doesnt work in many countries. 

 

No money changes hands between Sonos and the music services used by regular users.  The only fees in the Sonos music partners contract are for Sonos Pro, which is used in commercial venues like stores and restaurants.  As stated by some longtime users who know these things, it is up to Tidal to use the Sonos SMAPI to include Atmos and other new formats.  Sonos’ work is already done, their API already supports Atmos streaming.