Skip to main content
Showboat68
Contributor I
Nov 15, 2025 6:26 PM UTC
Answered

Tidal app direct access

I cannot connect to my Sonos devices using the Tidal app (neither Android nor Apple). It briefly connects but then disconnects. Any idea what to do?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Jamie A
Jamie AAnswer
Sonos Staff
Nov 19, 2025 10:00 AM UTC

Hi ​@Showboat68, welcome to the Sonos Community!

I’m sorry to hear that you’re having issues with Tidal Connect.

We recently had an issue with playing Tidal playlists on Sonos, where some users also noted that that Tidal Direct Control wasn’t working. This should now be resolved, at least following what others have been saying in the Tidal Playlist threads.

If you’re still having issues, I’d recommend rebooting your Sonos system by powering off all your speakers for one to two minutes, then turning them back and try to play from the Tidal app.

I hope this information helps!

View in thread

5 replies

Rhonny
Prodigy III
Nov 15, 2025 6:32 PM UTC

Add your TIDAL account to the Sonos app and play using the Sonos app.

Translate
Showboat68Author
Contributor I
Nov 15, 2025 6:53 PM UTC

Thanks Rhonny, I have that feature, but I want to be able to play straight from the Tidal app. 

Translate
    Jamie A
    Jamie AAnswer
    Sonos Staff
    Nov 19, 2025 10:00 AM UTC

    Hi ​@Showboat68, welcome to the Sonos Community!

    I’m sorry to hear that you’re having issues with Tidal Connect.

    We recently had an issue with playing Tidal playlists on Sonos, where some users also noted that that Tidal Direct Control wasn’t working. This should now be resolved, at least following what others have been saying in the Tidal Playlist threads.

    If you’re still having issues, I’d recommend rebooting your Sonos system by powering off all your speakers for one to two minutes, then turning them back and try to play from the Tidal app.

    I hope this information helps!

    Translate
      Showboat68Author
      Contributor I
      Nov 19, 2025 6:15 PM UTC

      Thanks. The app is working again fine. 

      Translate
        Palco
        Palco
        Prominent Collaborator II
        Nov 19, 2025 10:53 PM UTC

        Hello, it is not true that Tidal Connect is fixed.... it still doesn't work... only Tidal playlist playback in the Sonos app is fixed,..see my thread:

         

        Translate
        Terms & ConditionsAccessibility statement