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Contributor II
March 21, 2021
Answered

The system stopped playing radio stations of YLE in Finland March 20th late in the afternoon

I have listened to radio stations of YLE in Finland ( under myTuner). Could do this 20th in the morning,

but late in the afternoon  these stopped to work.  What has happened? Some other local stations as well as the Swedish radio work normally.

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James L.
James L.Answer
Retired Community Staff
March 22, 2021

Hey @Jukka Hautala, welcome to the community.

 

We’re aware of the issues affecting Yle group stations causing them to not being able to play via certain radio services.

The Finnish radio group Yle announced in a public FAQ (Finnish only) that they had switched from the WMA format to the AAC format via ICY distribution.

The change, which took place on March 10, 2021, causes that outdated entries for radio aggregators like myTuner Radio and radio.net lead to playback errors on Sonos.

Radio aggregators like TuneIn (incl. Sonos Radio) and Global Player are not affected as they do only offer a single station from Yle which is functional: Yle Klassinen.

We are working with our partners to get an updated radio station catalog but have no further information to share at this time.

 
 
 
 
 
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14 replies

Contributor I
March 22, 2021

I’m encountering the same problem. None of the stations played by MyTuner radio don’t work.

106rallye
March 22, 2021

Did you ask YLE if anything has changed?

James L.
James L.Answer
Retired Community Staff
March 22, 2021

Hey @Jukka Hautala, welcome to the community.

 

We’re aware of the issues affecting Yle group stations causing them to not being able to play via certain radio services.

The Finnish radio group Yle announced in a public FAQ (Finnish only) that they had switched from the WMA format to the AAC format via ICY distribution.

The change, which took place on March 10, 2021, causes that outdated entries for radio aggregators like myTuner Radio and radio.net lead to playback errors on Sonos.

Radio aggregators like TuneIn (incl. Sonos Radio) and Global Player are not affected as they do only offer a single station from Yle which is functional: Yle Klassinen.

We are working with our partners to get an updated radio station catalog but have no further information to share at this time.

 
 
 
 
 
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
Contributor II
March 22, 2021

Hi!

This is now more than annoying. I have mostly just been listening to YLE Radio1 with my system and as I wrote , the channels under MyTuner, stopped working in the course of the day on March 20th.

As for YLE stations under TuneIn:  these have not been available for a longer time already and that is why I changed to MyTuner.

I urge you to act rapidly with this issue to solve any problems of this character as they will soon discourage people to invest in Sonos systems and components.

Looking forward to hear from you soonest.

Jukka Hautala

Lyricist III
March 22, 2021

I second this. Annoyiong to see yet another radio service not working through Sonos.

I had already placed an order for an Arc and a Sub to expand my existing Sonos system, but canceled the order. Maybe better to sit back and see if the issue is dealt with as listening to radio is an essential part of my Sonos use.

Airgetlam
March 22, 2021

Since this issue was with the aggregators, and not an issue with the Sonos system, it seems odd that you canceled your Sonos. You should be canceling MyTuner and Radio.net.

Bruce
Lyricist III
March 23, 2021

Hi Bruce,
 

Comes down to the basic thing, that from myTuner on iOS I still can listen to the radio channels… The issue is that they don’t work through Sonos. 

I don't claim that it is Sonos fault that it doesn't work, but no point in me buying products that don’t work as I’d like them to.

And, I assume that Sonos as a company is far better equipped to solve an issue that their great products are loosing features than a single consumer.

 

EDIT: And the issue seems to be fixed….😀

Airgetlam
March 23, 2021

Again, by the content providers fixing their issues with the stream. Perhaps with some nudging by Sonos, but at the end of the day, Sonos is essentially a TV set for the ears.

You wouldn’t complain to LG or Samsung about the content of HBO, the TV just carries the signal sent by someone else. Much the same with Sonos. They’re told by the aggregators what servers to point their software at, and they do that. It’s the responsibility of content provider, not Sonos or the aggregator,  to ensure that the stream is in a format that Sonos can read.

Bruce
Lyricist III
March 24, 2021

Again, but I wouldn't buy a TV set that I couldn't watch the channels I would want to either. I would go for a set that I could. Plain and simple.

As I said, I know that it isn't Sonos fault that the format changes, but me buying a device that doesn't work, doesn't solve the issue. I can basically only wait for Sonos to find an alternative solution or for them to influence the party causing the problem on their devices.

And as of yesterday the channels work again, so somebody solved the issue...

 

James L.
Retired Community Staff
March 24, 2021

Hey folks,

 

Can you please confirm which Yle stations are working for you now that were not previously? We know of some stations that have come back to life but there are many more that have not.

 
 
 
 
 
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