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Contributor I
Nov 12, 2022 10:46 AM UTC
Answered

the "setup problems" of the sub

the sonos system recognizes the sub but when I try to pair it it gives me "setup problems"

and does not associate it with any room
 
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paomedAnswer
Contributor I
Nov 12, 2022 8:36 PM UTC

solved using an android phone with S1,with iphone 11 pro max with ios 16.1.1 I could not install the sub

 

4 replies

Ken_Griffiths
Nov 12, 2022 10:51 AM UTC

What are you trying to bond the Sub to? Have you tried a reboot of the Sonos devices involved and restarting the local router?

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Nov 12, 2022 10:55 AM UTC

Your profile only mentions Play:5 gen 1. Are you on S1? Is this a new Sub gen 3?. That requires S2 and so cannot be paired with a gen 1 Play:5.

(However, if that were the case I would not expect to be able to even add it to the system) 

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Airgetlam
Nov 12, 2022 12:18 PM UTC

Since we know so little about your system, there’s also the fact that the mini sub can only be associated with S2 products, as well as only one mini sub per room. Neither the Sonos Roam nor the Sonos Move can be bonded with a sub, either the regular one, or the mini sub. 

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Bruce
paomedAuthorAnswer
Contributor I
Nov 12, 2022 8:36 PM UTC

solved using an android phone with S1,with iphone 11 pro max with ios 16.1.1 I could not install the sub

 

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