System not found on new iPhone 15

Forum|Forum|1 year ago
November 16, 2024
12 replies
408 views

I switched to a new phone, iPhone 15. The system cannot be found on Sonos app. I removed and downloaded the Sonos app, ios is up to date, and network is the same. Sonos system still works normally on my old phone and my spouse’s phone. Any tips for fixing this?

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Best answer by AjTrek1

@tatakz

Did you run the diagnostic as I suggested and then call Sonos tech support?

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AjTrek1

@Viivigri

mine works only if I turn off the router and restart it. then it works for about a couple of hours. And randomly it lost connection and can’t find the system any longer…. how annoying.

Ipad pro works just fine -

SONOS, plz help with a freaking patch

That’s a network issue. Most likely duplicate IP Addresses.

Together Everyone Achieves More = T.E.A.M.

T

tatakz

Lyricist III

@AjTrek1

can you plz explain more and if it’s the case what do you suggest to prevent a duplicate ip address ?

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