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Contributor I
December 26, 2023
Answered

system connection

  • December 26, 2023
  • 3 replies
  • 66 views

I have 4 devices all connected to the same WiFi, but when I open the Sonos app, I got only one of them, or the other 3, I can have the 4 connected together. it looks like they built 2 separated networks and can’t blend

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Best answer by Airgetlam

Sounds like you may have set up two different Sonos systems, one with three speakers, the other with one. 
 

I’d unplug the single speaker, so that the controller connects to the three speakers. Then I’d factory reset the unplugged speaker, and re-add it to the ‘three speaker’ system, by using the ‘add a device’ function in the controller.

3 replies

Contributor I
December 26, 2023

I have 4 devices all connected to the same WiFi, but when I open the Sonos app, I got only one of them, or the other 3, I CAN’T have the 4 connected together. it looks like they built 2 separated networks and can’t blend

Airgetlam
AirgetlamAnswer
December 26, 2023

Sounds like you may have set up two different Sonos systems, one with three speakers, the other with one. 
 

I’d unplug the single speaker, so that the controller connects to the three speakers. Then I’d factory reset the unplugged speaker, and re-add it to the ‘three speaker’ system, by using the ‘add a device’ function in the controller.

Bruce
Senior Virtuoso
December 26, 2023

Sounds like you may have set up two different Sonos systems, one with three speakers, the other with one. 
 

I’d unplug the single speaker, so that the controller connects to the three speakers. Then I’d factory reset the unplugged speaker, and re-add it to the ‘three speaker’ system, by using the ‘add a device’ function in the controller.


Me too.