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Contributor I
Jun 2, 2024 5:54 PM UTC

symfonis

hi everyone, in the first configuration of the symfonisk frame, after connecting it to wifi, it forces me to update, but it can't get it updated giving me the 1002 error and even restarting it to factory data doesn't work, what can I do?

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4 replies

Bumper
Jun 2, 2024 5:57 PM UTC

hi everyone, in the first configuration of the symfonisk frame, after connecting it to wifi, it forces me to update, but it can't get it updated giving me the 1002 error and even restarting it to factory data doesn't work, what can I do?

Is your app updated to the latest version?

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BenduliniAuthor
Contributor I
Jun 2, 2024 6:04 PM UTC

yes, I downloaded it on Android

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Prodigy I
Jun 2, 2024 6:08 PM UTC

Can't you use the PC program to set up a device?  Somebody must know. 

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BenduliniAuthor
Contributor I
Jun 2, 2024 6:10 PM UTC

I don't know, because I don't have the PC to try, I only tried with the phone

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