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Trending Lyricist I
March 31, 2023
Answered

SVC not playing radio station added to My Sonos (new Era 100)

I added a local station off Tunein (107.9, K-wave) to My Sonos. If i say HS play 107.9 or play K-wave it always defaults to playing some other station from Tunein with 107.9 or K-wave. Want to set this up for the wife so she has the ability to call this up.

Also, I added a complication album from my Plex library to My Sonos and when I call it up the response ends up playing either Pandora or Apple Music.

Please help.

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Ken_Griffiths
March 31, 2023

Some services like Tune-In and Plex are not currently supported by SVC. The current services listed as available are…

  • Sonos Radio
  • Apple Music
  • Pandora
  • Amazon music
  • Deezer

You can set one of the above in the Controller App as the default service. 

17 replies

Eug7Author
Trending Lyricist I
April 5, 2023

Ken, My candidate album worked by using the Windows app and the below method. My next move will be to add a Plex library. What I’m hoping is then the ability to call up certain artist within the library. Don’t think it’s gonna work but gonna give it a shot.

 

https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

Ken_Griffiths
April 7, 2023

@Eug7,

Just reporting back here as a day or so ago, I added some tracks from Plex to a ‘My Sonos’ playlist in the Sonos App, which I simply named ‘My Plex Playlist’ and I’ve just asked SVC to play it and it is working fine here. I just said "Hey Sonos, play My Plex Playlist” and it worked straight away - it seems the key is to just leave it a day or so, until the playlist gets registered, but it’s definitely working here, so maybe give your saved playlist another try. If not maybe try uninstalling and reinstalling SVC on the speaker.

Eug7Author
Trending Lyricist I
April 7, 2023

My test compilation album (The Singers) worked but adding additional compilation albums to Sonos Playlist hasn’t fully worked. I want a solution on local music to consider SVC viable.

I tired multiple playlist naming to get SVC to recognize it but with no success. I stopped at the below naming and gave up.

 

Playlist:

The Singers - SVC works

Cool Pics - SVC works

Susan’s Pics - SVC does not recognize or plays from Apple Music or Pandora

Absolute Pics - SVC does not recognize or plays from Apple Music or Pandora

Defender Pics - SVC does not recognize or plays from Apple Music or Pandora

 

The below stated on the 1.1 release doesn’t seem to be working 100%:

Sonos Playlist Support  

You can now use your voice to start streaming your Sonos playlists. Sonos playlists give you a way to save and curate your favorite tracks from any music service into one place for easy access. Sonos Voice Control can start streaming any of your Sonos playlists, regardless of which music services your saved tracks are from.

If your Sonos playlist has a similar name as another playlist available within a music service (like “80’s Hits”), Sonos Voice Control will prioritize streaming your personal playlist.

Ken_Griffiths
April 7, 2023

It’s a pity we cannot see a history of what SVC heard, as that might help explain a few things.

Eug7Author
Trending Lyricist I
April 7, 2023

I tested often each playlist and at different times throughout the last couple of days so it’s not as if it wasn’t foe a lack of proofing the SVC system.

Eug7Author
Trending Lyricist I
April 8, 2023

Hey Ken, working now. Either, it took way longer than 24 hours or I deleted SVC on the speaker, then readded and after a while all albums/compilations became available.

Thanks so much. You’re a life saver.

Ken_Griffiths
April 8, 2023

Hey Ken, working now. Either, it took way longer than 24 hours or I deleted SVC on the speaker, then readded and after a while all albums/compilations became available.

Thanks so much. You’re a life saver.

Ah that’s good to hear @Eug7 … it would actually be nice to know perhaps ‘when’ and ‘how often’ the SVC indexing/registration is done for the ‘My Sonos Playlists’, just to make expectations clearer, but at least it does seem to work eventually. Glad you got it working.