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Contributor I
Jul 21, 2025 9:00 AM UTC
Answered

Streaming services disappearing every day

Every morning, the Sonos app shows no services. I have to re-add my Apple Music subscription, and I now have eight Apple Music profiles in the Sonos app (all with the same apple ID). 

Sonos Radio disappears too and comes back when Apple Music is re-added. 

 

How can I make Apple stay? I was hoping to expand my setup, but it won’t be worth it if I have to add my services every day. 

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craigskiAnswer
Local Superstar
Jul 21, 2025 9:56 AM UTC

I would remove Apple Music service from Sonos App, force close the Sonos App, then uninstall Sonos App, restart phone, reinstall App and re-add Apple Music, if you do that today, lets see what happens tomorrow.

3 replies

craigskiAnswer
Local Superstar
Jul 21, 2025 9:56 AM UTC

I would remove Apple Music service from Sonos App, force close the Sonos App, then uninstall Sonos App, restart phone, reinstall App and re-add Apple Music, if you do that today, lets see what happens tomorrow.

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Airgetlam
Jul 21, 2025 5:41 PM UTC

It wouldn’t hurt to do a reboot of your router, too. 

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Bruce
Prodigy I
Jul 22, 2025 6:42 AM UTC

Only clear the data, it also occurs to me, or wait like a week and they appear again :)

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