Contributor I

Answered

Strange no sound with Golf channel

5 replies
424 views

So satellite service provider has forced us to update our receivers, Arris 830s, and we have had various problems one that I find really strange, no sound on the Golf channel.

Every other channel is just fine and the Golf channel was fine on our previous Arris 630 boxes.

Setup is a Sony XBR65X800H, Sonos Beam and 2 Play 1s fed by HDMI and all ethernet connected.

I would appreciate any suggestions on how the solve the problem.
thanks

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

controlavAnswer

Lead Maestro

Also what Beam? Only Gen 2 supports DD+.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

Lead Maestro

What format audio does the app say the TV is sending it? If it is Dolby 1.0 then it may not work.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

Contributor I

TV says output is Dolby Digital Plus.

Lead Maestro

TV says output is Dolby Digital Plus.

What does THE APP say it is getting though?

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

controlavAnswer

Lead Maestro

Also what Beam? Only Gen 2 supports DD+.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

Contributor I

Switch the box output to PCM resolves the issue. Strange that only one channels is like this.