Skip to main content
Contributor II
December 1, 2020
Answered

STP is disabled for this device

Looking at my network matrix to check out some connection issues (again!) I noticed that one of my devices had no entries at all in the network matrix and when i check the “/usr/sbin/brctl/showstp br0” link it said “STP is disabled for this device”. Presumably this means that this device is not using STP to connect to any other SONOS devices in my system? I have a wired setup, with 5 secondary (hard wired) nodes and 10 tertiary nodes in a 15 node setup. I have only recently noticed the “STP is disabled ...” text.  Does this indicate a problem with the device?  Any ideas how I could check/rectify?  I’ve obviously tried the reset option.  Any advice appreciated!  Thanks A.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
ratty
rattyAnswer
December 2, 2020

Change your SonosNet channel to 1. See if the Play:1 rejoins the party. You might need to powercycle it. After that you can switch SonosNet back to ch 6. 

12 replies

ratty
December 1, 2020

The device could well be on WiFi. Is it WM:1 in About My System? If it’s a Move then that’s expected behaviour.

Allan BAuthor
Contributor II
December 2, 2020

Thanks for the reply @ratty.

The device is WM:0

It is a Play:1 speaker

There are no entries in the network matrix for this device.  Seems like it is not in the STP network.

I have no idea what’s happened to this speaker - a reset doesn’t help solve it.

ratty
December 2, 2020

Is it wireless or wired? What does /proc/ath_rincon/status show? 

Allan BAuthor
Contributor II
December 2, 2020

@ratty - it is now connected by wire to my home network.  Here is the status:

all other speakers in my system show a different operating channel (if that is relevant). Every other speaker says channel 2437 except the one above.  All others show this:

Is this any help?

Thanks A.

ratty
rattyAnswer
December 2, 2020

Change your SonosNet channel to 1. See if the Play:1 rejoins the party. You might need to powercycle it. After that you can switch SonosNet back to ch 6. 

Allan BAuthor
Contributor II
December 3, 2020

@ratty that’s absolutely spot on!  Thank you so much for sharing that information.

I changed the SonosNet channel to 1, the “solo” Play:1 rejoined the party as you suggested (without needing a powercycle), I left overnight and everything looked great (matrix completely green).  Then I changed the SonosNet channel back to 6 and the solo Play:1 followed the other speakers onto the new channel.  Unfortunately they left a different speaker behind when I changed channel to 6 (this was then reporting Operating on Channel 2467 and WM:1).  So I changed back to Ch 1 and everything now looks great again.  Seems like there might be a tendency for a speaker to get “left behind” when switching SonosNet channels - not that I change channels frequently - but at least I now know how to fix it!

Once again, thanks for your help @ratty - much appreciated!

ratty
December 3, 2020

If a speaker ended up on WM:1 (at 2467MHz) then it flipped to WiFi. This is quite feasible under some circumstances. To avoid it, remove the WiFi SSID from the Sonos Network settings, unless of course you have a Move which requires WiFi.

 

The ‘getting left behind’ phenomenon cropped up on another recent thread. It’s most peculiar, since one would have thought a ‘left behind’ unit would scan all 3 available SonosNet channels looking for the system, especially after a reset/re-add. I wonder whether a unit left powered off during a SonosNet channel change is now getting left behind. In my experience this never used to be the case.

Allan BAuthor
Contributor II
December 3, 2020

“To avoid it, remove the WiFi SSID from the Sonos Network settings, unless of course you have a Move which requires WiFi.”

@ratty is this just a question of hitting the minus symbol next to the WiFi SSID in the System\Network\Networks section of the App?  I don’t have a Move.

Thanks A.

ratty
December 3, 2020

Yes that’s it. If there’s a minus symbol then the SSID is not in use by Sonos and can be removed.

Allan BAuthor
Contributor II
December 3, 2020

Are there any downsides to removing the SSID?  In terms of App reset or speaker reset / power cycle?  Or might this actually help the network stability by removing the option to flip to WiFi and cause a disconnected speaker to seek out the active SonosNet channel?