Still cant connect to Spotify...

1 reply
5871 views

Though Sonos status indicates that Spotify is functioning normally, I still cannot connect to Spotify…Does anyone else have this situation?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Jamie AAnswer

Sonos Staff

Hi @PeterLin0228, welcome to the Sonos Community.

The status site is correct in that the Spotify service outage has been resolved. If you’re still unable to use or see Spotify in the Sonos app, then please do the following:

Reboot your Router.
Reboot your Sonos speakers.
Remove and re-add Spotify in Music Services.

If you’ve followed these steps and you’re still having issues, then please reach out to our support team for further assistance.

I hope this helps!