Spotify won't play on speaker when I leave home

To answer further I really need you to answer a question from earlier. Do you play Spotify through Sonos using the Spotify app? Or have you added Spotify as a music service to Sonos, and access Spotify using the Sonos app?

AbelBAuthor

Contributor I

Here is the sequence of events.....I had a free Spotify account. Before I purchased the Sonos One speaker I upgraded to Spotify Premium. When I got the speaker I downloaded the Sonos App(per the instructions). Then I got confused on what to do next so I called Sonos and they walked me through setting up Alexa getting Spotify to play through the speaker. I don't remember what they told me to do so I don't know which app I am using to play the music. How would I check? I do remember asking the woman from Sonos, specifically, would we be able to listen to different music if were not in the house and she emphatically said yes! So what to do I do now?

You must know which app you are using. Do you open it by tapping an icon labelled Sonos or one labelled Spotify?

AbelBAuthor

Contributor I

AAAHHHH! Spotify. Now that I have shown my total ignorance to the Sonos community.....how can I accomplish the goal of being able to play 2 separate songs at 2 different locations?

That is an easy question to answer. Both of you need a Spotify Premium account each, which is cheapest done by a Spotify Family subscription.

But you also should add Spotify as a music service to Sonos right now. This will remove the need for your phone to be used to play Spotify. The instructions are in the link in Bruce's original reply.

Your wife needs to download the Sonos app onto her phone and connect to your existing system.

When you get to that point please come back for further guidance.

AbelBAuthor

Contributor I

First, Spotify is on the SonosApp as a music service. So if I understand you.....after I download Sonos app on my wife's phone we will still need Premium Spotify Family plan for all this to work?

OK. When the app is on her phone, either of you will be able to play your Spotify on the Sonos speaker. But if your wife is playing it at home you won''t be able to listen away from home.

AbelBAuthor

Contributor I

OK John B....I think I finally understand.....both phones can control the speaker but 2 people cannot listen to different songs at different places. One on the speaker and another on their phone and earbuds?

Airgetlam

You have a Spotify Premium account. This account allows one stream at a time. You phone can use it, your Sonos can use it, or your wife's phone can use it, but only one device at a time. So, if you've added it to the Sonos setup, and someone is at home using the Spotify Premium account to listen to music on the Sonos device(s), then you can not use it on your phone, or your wife's phone at the same time, since the account is already in use.

However, as John B mentioned above, you could get a Spotify Family account instead, which allows to have more than one stream going at a time. With that, you could be playing on your phone, or your Sonos, and your wife's phone all at the same time. So you can listen to music while not at home, and anyone at home can listen to music on the Sonos, and your wife can be out and listening to music as well.

Bruce