Hello,I am unable for some time to launch a radio from a title from Spotify from the Sonos app. The app says “the connection to Spotify have been lost”. The connection to Spotify is active (everything else related to Spotify works) I’ve tried to reauthorise the account - changes nothing I have this issue with any titleThank you for your help

Answered

Spotify titles radio unavailable

Forum|Forum|1 year ago
July 5, 2025
20 replies
449 views

Hello,

I am unable for some time to launch a radio from a title from Spotify from the Sonos app. The app says “the connection to Spotify have been lost”.

The connection to Spotify is active (everything else related to Spotify works)
I’ve tried to reauthorise the account - changes nothing
I have this issue with any title

Thank you for your help

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Best answer by Corry P

Hi @Pifrac et al

I can now confirm that we are investigating an issue whereby Spotify or Apple Music will be unable to play “radio” starting from a selected track when using an Android controller, in the 3-dot menu. We have no estimate for when a fix might be put in place, but I will update this thread when I hear of it.

I hope this helps.

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Corry PAnswer

Sonos Staff

Hi @Pifrac et al

I can now confirm that we are investigating an issue whereby Spotify or Apple Music will be unable to play “radio” starting from a selected track when using an Android controller, in the 3-dot menu. We have no estimate for when a fix might be put in place, but I will update this thread when I hear of it.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein