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Contributor I
December 17, 2023
Answered

Spotify through sonos stops when car also streams spotify despite us having a family account

  • December 17, 2023
  • 1 reply
  • 310 views

When someone plays spotify in the car (bmw) then spotify on sonos in the house stops playing. 

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Best answer by Ken_Griffiths

Are the players using the same Spotify account/login credentials - if they are, then it’s expected behaviour. Simply use one of the other family accounts in the car, or for Sonos playback. If the playback is two separate/different family accounts, then I suggest you raise the issue with Spotify CS.

Just for your info; here’s how to add multiple Spotify family account credentials to your Sonos system…

https://support.sonos.com/en-us/article/use-multiple-accounts-for-the-same-music-service

1 reply

Ken_Griffiths
December 17, 2023

Are the players using the same Spotify account/login credentials - if they are, then it’s expected behaviour. Simply use one of the other family accounts in the car, or for Sonos playback. If the playback is two separate/different family accounts, then I suggest you raise the issue with Spotify CS.

Just for your info; here’s how to add multiple Spotify family account credentials to your Sonos system…

https://support.sonos.com/en-us/article/use-multiple-accounts-for-the-same-music-service