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Frozentoes
Contributor I
Dec 16, 2023 2:56 PM UTC
Answered

Spotify playlists keep skipping

I have a set up with two Play:1s, a Play:3 and a Move 1. I don’t have crossfade enabled. When I am playing a playlist I am now finding that nearly every song skips about halfway through, although it doesn’t seem to happen with albums from Spotify. I don’t recall this having happened in the past. I’ve looked up solutions, and tried turning off all the devices and restarting the router (and Sonis devices), but to no avail. My phone has strong WiFi signal in all the locations the Sonos devices are, and they’re really not far away from the router (the Play:3 is about three metres away with no walls in the way).

Does anyone have any suggestions as to how to solve this?

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Airgetlam
AirgetlamAnswer
Dec 16, 2023 4:51 PM UTC

It might be as simple as setting up reserved IP addresses for your Sonos in your router’s DHCP table. Or it could be relatively simple wifi interference . Hard to tell, without getting Sonos Support involved and sending them a diagnostic within 10 minutes of receiving such a skip. 

Bruce
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Airgetlam
AirgetlamAnswer
Dec 16, 2023 4:51 PM UTC

It might be as simple as setting up reserved IP addresses for your Sonos in your router’s DHCP table. Or it could be relatively simple wifi interference . Hard to tell, without getting Sonos Support involved and sending them a diagnostic within 10 minutes of receiving such a skip. 

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Bruce
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